Privacy Policy - Subbaplug

This Privacy Policy explains how SMD TECHNOLOGIES LIMITED ("we", "us"), operator of Subbaplug, collects, uses and protects your personal information when you use our Service.

1. Information we collect

Account data — name, email, phone number and password.
Verification data — where required, identity information such as BVN or NIN, stored encrypted.
Transaction data — details of purchases and wallet funding.
Device & usage data — device information, IP address and activity for security.

2. How we use your information

To provide and improve the Service, process transactions, prevent fraud, comply with legal obligations, and communicate with you about your account.

3. Sharing

We share data only as necessary with payment partners, upstream service providers, and regulators where required by law. We do not sell your personal data.

4. Security

We use encryption in transit and at rest, secure authentication (including optional 2FA and biometrics), and access controls to protect your information.

5. Data retention

We retain personal data for as long as your account is active or as required by law. You can request deletion via our Delete Account page.

6. Your rights

You may access, correct, or request deletion of your personal data, subject to legal retention requirements. Contact us to exercise these rights.

7. Cookies

Our website uses essential cookies for functionality and security. You can control cookies through your browser settings.

8. Contact

Questions about this policy? Email us at support@billnet.ng or via our contact page.